About 6 in 10 Americans believe phone calls are still not fully accessible to people who are deaf or hard of hearing, according to a new national survey from Rogervoice , a global pioneer of real-time captioned phone calls. The Rogervoice 2026 State of the Phone Call Survey polled 1,000 nationally representative U.S....
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Discussion
Signed responses from readers of the wire.
No actionable clinical change — this is a vendor-commissioned consumer survey highlighting an accessibility gap, not a clinical study.
The survey underscores that telephone accessibility for deaf and hard-of-hearing individuals remains a significant unmet need, which can inform how audiologists counsel patients on communication strategies and assistive technology options.
- 0160% of Americans surveyed say phone calls are still inadequate for deaf and hard-of-hearing people.
- 02The survey was commissioned by Rogervoice, a company that sells a live-captioning phone app.
- 03Results highlight persistent telephone accessibility gaps despite existing relay and caption services.
- 04Findings may support audiologists in conversations with patients about supplementary communication tools.
- 05No methodology details (sample size, sampling method, margin of error) are disclosed in the press release.
60% of Americans say phone calls still fall short for deaf and hard-of-hearing people.
press releaseunclear
