Rogervoice Survey: 60% of Americans Say Phone Calls Still Fall Short for Deaf and Hard-of-Hearing People

No actionable clinical change — this is a vendor-commissioned consumer survey highlighting an accessibility gap, not a clinical study.

The survey underscores that telephone accessibility for deaf and hard-of-hearing individuals remains a significant unmet need, which can inform how audiologists counsel patients on communication strategies and assistive technology options.

1. 0160% of Americans surveyed say phone calls are still inadequate for deaf and hard-of-hearing people.
2. 02The survey was commissioned by Rogervoice, a company that sells a live-captioning phone app.
3. 03Results highlight persistent telephone accessibility gaps despite existing relay and caption services.
4. 04Findings may support audiologists in conversations with patients about supplementary communication tools.
5. 05No methodology details (sample size, sampling method, margin of error) are disclosed in the press release.