LXE OTC hearing aid products include the Lexie B2 Plus and B3 Powered by Bose, and Lexie H1 Hearing Buds, as well as Eargo 8, Eargo Link, and Eargo SE. Lexie owners should update and synchronize their apps before October 8, while Eargo owners have until October 22, according to parent company LXE . After their respective deadlines, the apps will no longer be available for download or reinstallation....
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✦ The floor
Discussion
Signed responses from readers of the wire.
No actionable change to clinical practice; however, audiologists and dispensers with patients using Eargo or Lexie OTC devices should alert them to sync before the app-discontinuation deadlines to preserve device functionality.
The discontinuation of companion apps for two prominent OTC hearing aid brands highlights the long-term support risks inherent in direct-to-consumer hearing technology, with real consequences for existing users.
- 01LXE is discontinuing both the Eargo and Lexie companion smartphone apps.
- 02Lexie users must sync their devices before October 8; Eargo users before October 22.
- 03Failure to sync before the deadlines may result in loss of key device functionality.
- 04This affects OTC (over-the-counter) hearing aid users who rely on app-based control and programming.
- 05No replacement app or migration pathway is described in the announcement.
Lexie users must sync their hearing aids before October 8 to preserve device functionality.
press releaseunclearEargo users must sync their hearing aids before October 22 to preserve device functionality.
press releaseunclear