Overview: Overcommunicate Awareness is the single biggest challenge preventing more widespread use of Assistive Listening. People can only benefit from your excellent technology if they know it’s there – and ensuring a strong service for your customers will likely lead to them spreading the word....
✦ The floor
Discussion
Signed responses from readers of the wire.
No actionable change for clinical practice; audiologists may note that patient awareness of venue-based assistive listening is low and could mention availability of such services during appointments.
Even well-implemented assistive listening technology fails to help people if those who need it do not know it exists, making communication strategy as important as the technology itself.
- 01Low awareness, not technology failure, is identified as the primary barrier to assistive listening uptake.
- 02Venues are advised to actively promote their assistive listening services through multiple channels.
- 03Effective communication strategies can meaningfully increase use of existing accessibility infrastructure.
- 04Audiologists could reinforce awareness of venue-based listening systems with their own patients.
- 05Part of RNID's series supporting inclusive live-event environments.
Awareness is the biggest barrier to assistive listening adoption in venues.
opinionpartially supported