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✦ The Dispatch

Provide opportunities to ‘try before you buy’

A dispatch from RNID — filed

RNID logo in light green lettering on a dark olive-green background
✦ PlateRNID logo in light green lettering on a dark olive-green background

Consider ways to get people into your venue so that they can try out your Auracast system in advance of attending a normal show. The aim is to give people a chance to experience how transformative Auracast is and give them confidence that their devices will work on show night. It also gives your front-of-house team time with customers, to understand their needs and to ensure that they can be met....

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✦ The floor

Discussion

Signed responses from readers of the wire.

✦ Clinical Takeaway ✦

No actionable change for clinical practice; audiologists may however note that patient confidence with new assistive listening technology (such as Auracast) can be a barrier to adoption worth addressing during counselling.

✦ Why It Matters ✦

As Auracast-enabled assistive listening rolls out in public venues, reducing first-use anxiety through trial opportunities could meaningfully improve uptake among hearing-impaired people.

✦ Key Points ✦
  1. 01RNID recommends 'try before you buy' access to Auracast assistive listening systems at live event venues.
  2. 02The recommendation targets hearing-impaired patrons who may lack confidence using new technology.
  3. 03Auracast is a Bluetooth-based audio broadcasting standard increasingly used in public assistive listening.
  4. 04This is advisory guidance from a consumer/patient advocacy organisation, not a clinical guideline.
  5. 05No controlled evidence is cited to demonstrate that trial access improves attendance or satisfaction.
✦ Claims & Evidence ✦

Offering 'try before you buy' opportunities for Auracast systems helps hearing-impaired patrons gain confidence before attending live events.

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