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When Accessibility Goes Mainstream: Captions, AI and What Comes Next

A dispatch from Hearing Health Matters — filed

When Accessibility Goes Mainstream: Captions, AI and What Comes Next
✦ PlatePhotograph supplied by Hearing Health Matters.

Accessible communication technology is advancing rapidly, but building tools that people can truly depend on requires more than simply adding artificial intelligence. Brian Taylor speaks with InnoCaption CEO Paul Lee about the evolution of captioned communication, the company’s milestone of supporting more than 30 million captioned calls, and the importance of keeping users at the center of accessibility technology....

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