Most of the research reviewed identified problems preventing access to public transport. However, there were examples of how systems and infrastructure, information and communication, and attitudes and awareness can instead support access. The primary enabler of access to public transport is consistency and predictability (Bigby et al. 2019, Motability 2025)....
✦ The floor
Discussion
Signed responses from readers of the wire.
No actionable change for clinical practice; awareness of these enablers may inform audiologists when advising patients on navigating transport independently.
Identifying evidence-based enablers for transport access supports the broader goal of improving daily independence and quality of life for people with hearing loss.
- 01Visual information systems and infrastructure improvements are key enablers for deaf and hard-of-hearing travellers.
- 02Better staff communication training can significantly improve transport experiences for passengers with hearing loss.
- 03The review covers systems, infrastructure, information provision, and attitudes as enabler categories.
- 04Part of a broader RNID evidence review series on public transport access.
- 05Findings are based on a review of existing evidence, not a new primary study.
Improvements to transport systems, infrastructure, information, and staff attitudes can enable better public transport access for deaf and hard-of-hearing people.
studypartially supported