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O2 and Mavenir Trial Network-Based Technology to Improve Call Clarity for People With Hearing Loss

A dispatch from Hearing Review — filed

Smiling middle-aged woman with short blonde hair holding a smartphone to her ear, indoors with a plant in the background.
✦ PlateSmiling middle-aged woman with short blonde hair holding a smartphone to her ear, indoors with a plant in the background.

A proof-of-concept trial by UK mobile operator O2 and software provider Mavenir found that nearly 90% of participants with hearing loss reported improved call clarity through a network-level audio optimization technology that requires no new device or app....

Clinical Takeaway

No actionable change — this is an early-stage industry proof-of-concept trial with no peer-reviewed data; audiologists should monitor developments but have nothing to act on clinically today.

Why It Matters

Network-level audio optimization could become a low-barrier, device-agnostic way to improve phone communication for hearing-impaired patients, potentially complementing hearing aids without requiring any patient-side action.

Key Points
  1. 01O2 and Mavenir ran a proof-of-concept trial of network-based audio optimization for phone calls.
  2. 02~90% of participants with hearing loss reported improved call clarity.
  3. 03The technology operates at the network level — no new device, app, or hearing aid required.
  4. 04Trial details (sample size, methodology, controls) have not been published in peer-reviewed literature.
  5. 05Broader rollout would depend on mobile operator adoption, not audiologist or patient action.
Claims & Evidence

Approximately 90% of participants with hearing loss reported improved call clarity using the network-based audio optimization technology.

press releasepartially supported

The technology requires no new device or app on the user's end.

press releaseunclear
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