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✦ The Dispatch

Demant has made IT security a top priority after cyberattack in 2019

A dispatch from MedWatch — filed

Modern glass-facade Demant and Oticon headquarters building with Danish and Demant branded flags flying outside, surrounded by autumn-coloured trees.
✦ PlateModern glass-facade Demant and Oticon headquarters building with Danish and Demant branded flags flying outside, surrounded by autumn-coloured trees.

IT security has now become part of the culture at Demant, where employees receive ongoing training on how to prevent new attacks, according to the group’s IT director.

Clinical Takeaway

No actionable change — this is an industry IT-security story with no direct implications for clinical audiology practice.

Why It Matters

The 2019 Demant cyberattack was one of the costliest in the medical device sector, and its aftermath highlights the growing cybersecurity risk facing hearing technology supply chains and clinic IT infrastructure.

Key Points
  1. 01Demant suffered a major cyberattack in 2019, resulting in an estimated DKK 550–650 million in damages.
  2. 02The company has since elevated IT security to a cultural and organisational priority.
  3. 03Employees now receive ongoing cybersecurity training as a standard practice.
  4. 04Demant's IT director cited staff behaviour change as a key pillar of its security strategy.
  5. 05The case serves as a cautionary example for other hearing industry players on cyber risk exposure.
Claims & Evidence

Demant has made IT security a cultural priority following its 2019 cyberattack.

quotepartially supported

Employees now receive ongoing training to prevent future cyberattacks.

quotepartially supported
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