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✦ The Dispatch

Starkey Honored with BIG 2026 Excellence in Customer Service Award

A dispatch from Hearing Review — filed

Group of approximately thirteen professionally dressed adults smiling in front of a brick wall, with an 'Excellence in Customer Service Award 2026' badge overlaid.
✦ PlateGroup of approximately thirteen professionally dressed adults smiling in front of a brick wall, with an 'Excellence in Customer Service Award 2026' badge overlaid.

The 2026 recognition from the Business Intelligence Group highlights the company’s performance metrics and support for hearing professionals. Starkey has been named a winner of the 2026 Excellence in Customer Service Award, presented by the Business Intelligence Group . The award recognizes organizations for innovation, measurable impact, and commitment to customer service....

Clinical Takeaway

No actionable change — this is a manufacturer award announcement with no clinical implications.

Why It Matters

Manufacturer support quality can influence which brands hearing care professionals choose to partner with, making service recognition a soft competitive signal in the market.

Key Points
  1. 01Starkey named a winner of the Business Intelligence Group's 2026 Excellence in Customer Service Award.
  2. 02Award criteria focus on performance metrics and support provided to hearing professionals.
  3. 03Recognition is industry-facing, not patient-outcomes-based.
  4. 04No new product, clinical data, or policy change is announced.
Claims & Evidence

Starkey won the Business Intelligence Group's 2026 Excellence in Customer Service Award.

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Starkey's performance metrics and support for hearing professionals justified the award.

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