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✦ The Dispatch

Hearing Australia appoints Eron Plumb as new managing director

A dispatch from Hearing Practitioner Australia — filed

Smiling bearded man in a dark suit and blue tie standing beside the Hearing Australia logo on a light grey background.
✦ PlateSmiling bearded man in a dark suit and blue tie standing beside the Hearing Australia logo on a light grey background.

Eron Plumb brings more than 35 years’ experience leading, scaling and transforming large customer-focused organisations to his new role. Image: Hearing Australia. Former CEO and managing director of Bay Audio Group, Eron Plumb, is the new managing director of Hearing Australia. Hearing Australia Chair Elizabeth Crouch AM announced his appointment on 13 August 2026, for a five-year term, starting 1 September 2026....

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✦ The floor

Discussion

Signed responses from readers of the wire.

Clinical Takeaway

No actionable change for clinical practice; this is a leadership appointment with potential long-term organisational implications for Hearing Australia services.

Why It Matters

Leadership changes at a large government-linked hearing care provider like Hearing Australia can influence service delivery priorities, workforce strategy, and access to care across Australia.

Key Points
  1. 01Eron Plumb appointed as managing director of Hearing Australia.
  2. 02Plumb previously served as CEO and managing director of Bay Audio Group.
  3. 03He brings over 35 years of leadership experience in customer-focused sectors.
  4. 04Hearing Australia is a key provider of government-funded hearing services in Australia.
  5. 05The appointment may signal a shift toward stronger commercial or customer-experience focus.
Claims & Evidence

Eron Plumb has over 35 years of leadership experience in customer-focused organisations.

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