We Met At A Bar... and I Hired Her To Be My Office Manager! Everyone needs an Amanda!

Right out of high school Amanda started working in the restaurant industry as a server and a bartender. She spent many years learning customer service, fast-pace, and multi-tasking. When I first offered her a position she didn't know what audiology was, or how to pronounce it. However, her serving skills have proved to translate so well into the clinic.

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PubMed·Journal article·Professional practice·2mo ago

"We can make awful mistakes": exploring briefing and debriefing practices in hearing care appointments involving spoken language interpreters

Audiologists working with spoken language interpreters should implement structured pre-appointment briefing and post-appointment debriefing to reduce miscommunication and improve patient safety in hearing care.

PubMed·Journal article·Professional practice·7d ago

Goal-setting in audiology: where practice aligns with, or falls short of, best practice

Audiologists should audit their own goal-setting conversations: if goals are not routinely co-created with patients using structured, person-centred approaches, there is a clear gap between current practice and evidence-informed guidelines that warrants a direct change.

Hearing Review·Blog·Professional practice·6w ago

How to Handle Medical Emergencies in the Audiology Office

Audiology practices should establish and rehearse emergency response protocols — including staff CPR/first-aid training and a written emergency action plan — because survey data confirm life-threatening events do occur in clinic settings.

PubMed·Journal article·Professional practice·8w ago

Mitigating risk in audiology and speech therapy practice: Essential risk management and control strategies for private and public practices in resource-constrained health systems

Clinics operating in resource-constrained settings should review their risk management frameworks; the strategies outlined may be directly applicable to practice governance, though the evidence base is likely expert-opinion level.

PubMed·Journal article·Professional practice·3mo ago

Counseling in audiology practice in Saudi Arabia: perceptions, confidence, training experiences, and barriers - a cross-sectional survey

Audiologists in Saudi Arabia report gaps in counseling confidence and training; clinics with international staff or training programs should review whether counseling competency gaps identified here apply to their own settings.

PubMed·Journal article·Professional practice·2w ago