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✦ The Dispatch

Insights from the Outside: Tips for Adding Services and Selling the Extras

A dispatch from Hearing Review — filed

Smiling woman with curly hair wearing a white lab coat labeled "Director of Audiology", posed against a neutral background.
✦ PlateSmiling woman with curly hair wearing a white lab coat labeled "Director of Audiology", posed against a neutral background.

By Melissa Rose, AuD; Brianna Rhue, OD; Kathy Wiederkehr, VMD Many practices focus heavily on attracting new patients, but some of the most meaningful opportunities for growth already exist within the patients they serve every day. From adding new services to introducing complementary products, small, intentional changes can create stronger outcomes for both patients and the practice....

Clinical Takeaway

No actionable change to clinical practice; this is business-development advice for practice owners, not a clinical guidance update.

Why It Matters

As audiology practices face increasing competition and margin pressure, cross-discipline strategies for service diversification offer a practical pathway to sustainable revenue growth.

Key Points
  1. 01Three clinicians from audiology, optometry, and veterinary medicine share growth strategies.
  2. 02Focus is on upselling complementary products and services to existing patients.
  3. 03Advice is experiential and cross-disciplinary, not evidence-based.
  4. 04Targeted at independent practice owners looking to diversify revenue.
  5. 05No new clinical protocols or treatment recommendations are presented.
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